€165,00 EUR

Terms of Purchase

When making a purchase with the Institute for Sustainable Events you are agreeing to the following:

  • respecting the ISE copyright on the content provided within our courses including videos, written copy, and downloadable resources
  • materials are for educational purposes, produced for events professionals and not to be repackaged, shared or otherwise used for commercial use. 
  • downloadable resources may be used by events professionals in events they work on.
  • events and sustainability consultants are not permitted to use the downloadables or other assets as part of their consulting services. A license agreement can be arranged, please contact us.
  • creating and maintaining a member account gives you access to courses, purchased or granted, as applies to you
  • not sharing login and access to anyone else, other than the person who holds the member account with ISE

An account already exists with this email address. Is this you?

Sign in

ISO 20121 Templates

Documentation is a major part of implementing a management system. This is one of the main tools to ensure that awareness exists amongst your team and stakeholders and also that an ‘instruction manual’ is written to direct your team on how to approach sustainable event management.

[Note: these downloadables are not available for consultants. Please contact us to enquiry about licensing.]

To help you navigate your way through the documentation requirements in the standard, we have created a summary of what documentation you need, plus get you started with loads of template examples:

  • 4.1: Example text explaining ‘context’
  • 4.2 ‘Interested parties procedure’, Contact register, Stakeholder identification and engagement matrix
  • 4.3: Example ‘scope’
  • 5.2: Three ‘policy’ templates
  • 5.3: Example roles and responsibilities table, competency clause
  • 6.1 Issues identification and engagement procedure
  • 6.1.3 Legal and other requirements procedure
  • 8.3 Supply chain management process
  • 10 Improvement and corrective action procedure
  • Non-conformity template